Preguntas frecuentes

How long does shipping take?

Orders ship within 1–2 business days and usually arrive within 7–11 business days.

Will my order arrive before Christmas?

During the holiday season, delivery can take up to 15 business days. To receive your order before December 25, we recommend ordering by December 1. See our Shipping Policy for details.

Is shipping free?

Yes. Standard shipping is free on all orders within the United States.

Do you ship outside the US?

Not at the moment. We currently ship to US addresses only.

How can I track my order?

We'll email you a tracking number as soon as your order ships. You can also visit our Track Order page.

What is your return policy?

You can request a return within 30 days of receiving your order. If your item arrives damaged or wrong, send us a photo and we'll replace it or refund you, no return needed. See our full Return Policy.

What size dog is the water bottle for?

It's designed for small dogs. It holds 10 oz (about 300 ml) of water, which is great for walks and short trips.

Is the water bottle leak-proof?

Yes, it's designed to stay leak-proof when closed, so you can carry it in your bag.

What payment methods do you accept?

All available payment options are shown at checkout.

How can I contact you?

Use our Contact page. We usually reply within 1–2 business days.